Refund policy

90-Day Money-Back Guarantee

We stand behind every Hushé product. If it doesn't lift the stains, you get your money back — and you do not have to leave the bottle unused to qualify.

Use It. If It Doesn't Work, We Refund You.

You have 90 days from the date of delivery to request a refund or a replacement. This guarantee is designed for a product you have to use in order to judge, so an opened or partly used bottle is fully eligible. Try it on the surface you bought it for. If you're not satisfied, tell us.

How to Start a Return or Refund

Contact us through our contact form within 90 days of delivery. Include your order number.
Tell us what happened. A quick photo helps us resolve it faster, but it is not required.
In most cases you will not need to ship anything back. We will issue the refund or send a replacement. If a return is needed, we will email you a return authorization and address within 2 business days and cover return shipping when the item arrived damaged, defective, or incorrect.
Approved refunds are issued to the original payment method and typically appear on your statement within 5–10 business days, depending on your bank or card issuer.

Damaged, Defective, or Incorrect Items

Contact us within 7 days of delivery with a photo. We will ship a free replacement or issue a full refund at no cost to you, including any return shipping.

Order Cancellations

Orders can be cancelled for a full refund any time before they are dispatched. Orders are usually dispatched within 1–2 business days, so please contact us as soon as possible.