Refund & Return Policy
90-Day Satisfaction Guarantee
We stand behind every Hushé product. If you're not completely happy with your purchase, we'll make it right.
Return Window
You have 90 days from the date of delivery to request a refund or replacement.
How It Works
- Email us at our support page (or info@hushegarden.com) within 90 days of delivery, with your order number.
- Tell us what went wrong — a quick photo helps us resolve it fast.
- For most items, you won't need to ship anything back — we'll issue a refund or send a replacement right away.
Damaged or Defective Items
If your order arrives damaged or defective, contact us within 7 days with a photo. We'll ship a free replacement or issue a full refund — no return required.
Refund Timeline
Approved refunds are issued to your original payment method and typically appear within 5–10 business days.
Non-Returnable
For hygiene reasons, opened consumable products can only be refunded if they arrived damaged or defective. Items damaged through misuse or modification aren't eligible.
Questions? We respond within 24 hours, Monday–Friday. info@hushegarden.com